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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Debra Heatley

June 24, 2025

5  out of  5
rating by Debra Heatley
"I spoke with Andrew Vaughan regarding an auto policy. He sent me a quote and gave me time to look it over and compare before our scheduled call. He was very pleasant during our conversation. He answered all my questions to my understanding. He is very knowledgeable and offered the best policy to meet my needs. We have scheduled a call to discuss a homeowners policy. I enjoyed our conversation. I will definitely refer family and friends to him. Thank you, Andrew!"
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Robert Owcarz

June 24, 2025

1  out of  5
rating by Robert Owcarz
"Nope a rip off and all for herself she picks who she likes and who she doesnt its all a click who she likes and who she doesnt like. And then has the nerve to put the blame on her past customer i dont think so whateverfurthermore i would never go with this agent ever nosey and all for herself"
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Lamar Lacking

May 13, 2025

5  out of  5
rating by Lamar Lacking
"I am so glad I called state farm and talked to Latisha Rivers she delightful and professional she walked me through everything step by step and I'm glad to I saved sooo much money and now have a much much better policies thank you so much Latisha and I will definitely be referring family and friends 5 stars ."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Robert

May 10, 2025

5  out of  5
rating by Robert
"Leticia Rivera was very helpful. I had some questions and concerns and she listen to them and then took time to explain and clarify some, she made sure I understood before hanging up with me"
We responded:
"Thank you Robert, my team member Leticia is a gem. We look forward to helping you with your insurance needs. Annie Kinsley State Farm Insurance."
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Debapriya Das

May 1, 2025

5  out of  5
rating by Debapriya Das
"For the past four years, I have been with State Farm for my auto insurance. Today, I want to highlight Leticia Rivera from Annie Kinsley's agency. She understands your needs and curates policies that meet both your requirements and budget. I found her to be very effective and efficient. I strongly recommend her if you are looking for any kind of home or auto insurance. You won't be disappointed."
We responded:
"Thank you so much! Leticia is a gem and I am so glad she was able to assist you with your insurance needs. Annie Kinsley State Farm Insurance "
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Cynthia Escalante

April 28, 2025

5  out of  5
rating by Cynthia Escalante
"Excelente atención, Leticia Rivero muy atenta y buscándome la mejor opción. Gracias"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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ISRAEL MENDOZA

April 26, 2025

5  out of  5
rating by ISRAEL MENDOZA
"Quiero agradecer la ayuda de Leticia que me ayudo amablemente y contesto todas mis preguntas en la cotización de aseguranza de auto."
We responded:
"Leticia is amazing! So glad you enjoyed our service. Annie Kinsley State Farm Insurance "
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emily slaasted

April 23, 2025

5  out of  5
rating by emily slaasted
"Andrew was so informative and extremely helpful. He was so friendly and explained everything very clearly. He answered any questions I had and even offered to help me with a different type of insurance in the future."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Kamer Yıldız

April 22, 2025

5  out of  5
rating by Kamer Yıldız
"Everything was super smooth. Laticia helped me a lot in the middle of my crazy schedule. Total price is about %35 less than my previous insurance with a better coverage, couldn't imagine better."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Enrique Zavala

April 21, 2025

5  out of  5
rating by Enrique Zavala
"BUENOS DIAS SOLO PARA DARLE LAS GRACIAS A LA AGENTE DE SEGUROS LETICIA RIVERA POR SU EXELENTE TRAVAJO Y ATENCION Y BUENA EXPLICACION SOBRE MI POLIZA MUCHAS GRACIAS LETICIA Y MUCHAS BENDICIONES"
We responded:
"Thank you for the compliment of Leticia Rivera, she is a great team member. Welcome to our agency! Annie Kinsley State Farm Insurance "
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Ana Sanchez

April 15, 2025

5  out of  5
rating by Ana Sanchez
"Leticia es muy buena explicando y apoyando en mis dudas, siempre busca mejorar nuestro servicio y que no pague mucho, agradezco su amable atención 🙏"
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Vikas Kumar

April 15, 2025

5  out of  5
rating by Vikas Kumar
"I got connected to Andrew through State Farm Enquiry and he was prompt on all the aspects of home owner insurance and knitty gritty details. I would recommend to work with Andrew to get SF insurance."
We responded:
"Thank you Vikas, Andrew is a great asset to my agency and I am glad he was able to assist you with your insurance needs. Welcome! Annie Kinsley State Farm Insurance."
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Venkata Subramanya Srikanth Kanadhibhatla

April 13, 2025

5  out of  5
rating by Venkata Subramanya Srikanth Kanadhibhatla
"Excellent customer service, 'Leticia Rivera' helped in organizing my quotes under one Umbrella, Great Service"
We responded:
"Thank you Venkata, always a pleasure to serve your insurance needs and so glad Leticia was able to assist. Annie Kinsley State Farm Insurance "
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Carol Hughes

April 3, 2025

5  out of  5
rating by Carol Hughes
"Woman-owned agency with great team and great customer service. Thanks Leticia for answering all my questions."
We responded:
"Thanks Carol, we appreciate your business and loyalty to our agency. Annie Kinsley State Farm Insurance "
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Kristen Schneider

March 28, 2025

5  out of  5
rating by Kristen Schneider
"Leticia was as sweet as a summer day. She helped me get set up with coverage in IL, was informative and very patient. Thanks so much; can't wait to be good neighbors."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Doug Gentry

March 28, 2025

5  out of  5
rating by Doug Gentry
"Leticia has been very professional, attentive, and informative. I appreciate that she was flexible with her work schedule to accommodate me."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Cameron Stevens

March 25, 2025

5  out of  5
rating by Cameron Stevens
"Very professional and super helpful. Andrew answered all of my questions clearly and was able to explain anything I was unsure about. Highly recommend!"
We responded:
"Hello Cameron, thank you for the compliment you gave Andrew. I am so happy he was able to help you with your insurance needs. Annie Kinsley State Farm Insurance."
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Adriana

March 20, 2025

5  out of  5
rating by Adriana
"I recently joined the State Farm family and I can't be any happier. I have the pleasure of working with Leticia, she is so kind, knowledgeable and patient. Not only did she help set me up but she also helped my parents. She is so flexible and resourceful, and helpful. Im so appreciative of having her in case I have any questions, she is so down to earth and easy to talk to."
We responded:
"Thank you Adriana and welcome to our State Farm agency. I am so glad Leticia was able to help you with your auto and home insurance. Annie Kinsley State Farm Insurance."
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DEANE TRUMAN

March 12, 2025

5  out of  5
rating by DEANE TRUMAN
"Very good person Leticia rivera..knowledgeable and courtous."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Danny Rivera

March 7, 2025

5  out of  5
rating by Danny Rivera
"Switched from another provider and it was a very easy process to bundled home & auto. Leticia Rivera did a wonderful job explaining policy terms, was super responsive with our questions, and so kind! Keep her around!"
We responded:
"Thank you Danny! Leticia is a pleasure to have in my agency. We look forward to serving you with your insurance needs. Annie Kinsley State Farm Insurance."
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Nelly Carrera

February 24, 2025

5  out of  5
rating by Nelly Carrera
"Completamente agradecida con la atención recibida por Leticia Rivera, excelente servidora de State Farm. Felicitaciones a la Compania por el excelente personal en sus oficinsas"
We responded:
"¡Nos sentimos honrados de recibir sus comentarios positivos! ¡Esperamos continuar brindándole un excelente servicio! Si hay algo más que podamos hacer por sus necesidades de seguro, ¡háganoslo saber! Annie Kinsley State Farm Insurance."
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Thomas Leonard

February 18, 2025

5  out of  5
rating by Thomas Leonard
"Thank you to Andrew with State Farm Insurance in Aurora. Your patience and kindness made the enrollment process so easy. I’m so happy we are with State Farm Insurance!!"
We responded:
"Thank you Thomas! Welcome to our State Farm agency! Andrew is a great team member, we look forward to helping you with your auto and home insurance. Annie Kinsley State Farm Insurance "
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Olubukola bode-adeoye

February 6, 2025

5  out of  5
rating by Olubukola bode-adeoye
"Warm and friendly"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Daniela G

February 5, 2025

5  out of  5
rating by Daniela G
"I want to start by saying how amazing Leticia was with helping me get insurance on my house and on my car. She was super good at communicating and understanding my needs. She always went into a lot of detail with everything I needed. Thank you Leticia!"
We responded:
"Thank you Daniela, Leticia is a great asset to my team! I am so happy she was able to help you with your auto and home insurance. Welcome to the Annie Kinsley State Farm Insurance Agency!"
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Cheryl Howe

February 3, 2025

5  out of  5
rating by Cheryl Howe
"I just switched my insurance over to State Farm. The representative that helped me Leticia, was extremely knowledgeable, helpful, professional and saved me a lot of money! I would highly recommend this agency! Thank you, Cheryl Howe"
We responded:
"Thank you for your business, Cheryl and welcome to the Annie Kinsley State Farm Insurance Agency! Leticia is a great team member, and she does an amazing job for our customers. I am happy to hear she was able to save you money on your auto insurance. We look forward to helping you with all of your insurance needs. "